The Services We Offer
Management Approach
At Alliance, innovation extends beyond what we make to how we serve. Within our Innovation pillar, "The services we offer" redefines what it means to be a trusted partner in Hong Kong's aggregates and concrete industry. By positioning ourselves as a total solutions provider, embracing digital transformation, and supporting our customers' toughest challenges, we deliver services that are seamless, precise, and sustainable. Our goal is to ensure every interaction―from order to delivery― drives efficiency, reduces environmental impact, and empowers our clients to build the future.
A Total Solutions Provider
We go beyond being a supplier and strive to be a comprehensive partner in aggregates and concrete solutions. Whether it's a towering skyscraper or a critical infrastructure project, we offer end-to-end support tailored to our customers' needs. From sourcing high-quality materials to delivering the perfect concrete mix, our services cover every step of the process. This holistic approach simplifies project execution for our clients and aligns with our sustainability mission ―optimizing resources and minimizing waste.
For example, in 2024, Alliance played a pivotal role in the C3802 project at Hong Kong International Airport (3RS), supplying 200,000 tonnes of aggregates. With most loading piers were closed mid-year, we mobilized a tipper truck fleet to ensure timely deliveries.
Another example was the Housing Authority (HA) Project in Kai Tak, that completed the pile cap construction by the end of 2024. Our proactive communication strategy, including weekly site visits and regular meetings, allowed us to swiftly address emerging issues. Innovative solutions, such as upgrading the concrete mixture for improved workability and accelerated strength gain, expedited the project timeline. A highlight was the successful execution of a single mega pour exceeding 2,500 m³, showcasing our teamwork and meticulous planning. These projects highlight Alliance's dedication to providing high-quality materials and tailored solutions, ensuring efficient project execution while aligning with sustainability goals.
Supporting Cutting-Edge Research
Alliance actively supports customers' research into new concrete mixes and concreting methods to tackle complex engineering challenges. For example, a recent collaboration with Penta Ocean and their consultant involved developing low slump marine concrete to cast the harbour step at Kai Tak, successfully completing the structure ahead of the project timeline.
Digital Innovation for a Sustainable Future
At Alliance, we are transforming the construction industry through innovative digital solutions that prioritize sustainability and efficiency. Our digitalization ecosystem streamlines processes from online ordering to delivery tracking, reducing environmental impact while empowering customers with transparent, data-driven tools.
Alliance Customer App - Everything at your fingertips
Our journey began in 2021 with the E-Docket project, evolving into the 2024 launch of the Alliance Customer App. This platform eliminates non-recyclable paper dockets, cutting waste and supporting a sustainable future. Customers can place orders, monitor real-time delivery statuses, and optimize site planning, minimizing manual errors and resource use. QR code verification ensures accurate concrete delivery, reducing material waste and rework.
Real-time GPS truck tracking enhances transparency, enabling proactive planning and minimizing fuel consumption by ensuring the 'Right Truck, Right Location." Real-time data insights drive KPI-focused management, reducing inefficiencies and environmental impact. Since 2022, our Alliance Customer App has supported over 200 customer projects, providing instant delivery information and mobile receiving functions. Data security is integral, with features like session validity periods safeguarding sensitive information, fostering trust, and ensuring responsible digital innovation. Customer-specific API integrations enable seamless data sharing, reducing paper-based communication and redundant processes.
Shaping the Future with Online Ordering and Integration
Our roadmap includes expanding online ordering and system integration, collaborating with customers to tailor solutions that enhance efficiency and sustainability. Alliance's digital ecosystem is a commitment to greener construction, reducing waste, emissions, and errors while delivering value to clients and the planet.
