Materiality Process
The materiality process identifies and prioritizes issues that are significant to both the Company and our stakeholders. Following the stakeholder engagement process, we have grouped all relevant sustainability items into four categories: Governance, Social, Environment, and Economic. In the chart below, we have highlighted the most significant issues in two levels. This allows us to tailor our future plans and actions to address these key issues effectively. These categories align with our Ambitions 2030 plan.
The 14 Most Material Issues
The table below highlights the 14 most significant issues identified during our materiality process.
After assessing their associated risks and opportunities, we have integrated these issues into various
pillars of our Ambitions 2030 strategy and adjusted our future plans accordingly. Detailed actions
and responses can be found in the respective sections of this report.
| The Most Material Issues | Overview | Governance | People | Resources | Innovation | Community | |
|---|---|---|---|---|---|---|---|
| Business Continuity |  | | | | |||
| Ethical business conduct | | | | ||||
| Transparency in sustainability | | ||||||
| Pollution control | | | |||||
| Decarbonization | | ||||||
| Sustainability solutions development | | | |||||
| Circularity & resources management | | | |||||
| Occupational safety & health | | | | ||||
| Employee development | | ||||||
| Product safety | | | |||||
| Truck fleet safety | | | |||||
| Customer satisfaction | | | |||||
| Operational innovation | | ||||||
| AI & digital transformation | |
The Most Material Issues
Business Continuity
- Governance
- People
- Resources
- Innovation
Ethical business conduct
- Governance
- People
- Resources
Transparency in sustainability
- Governance
Pollution control
- Resources
- Community
Decarbonization
- Resources
Sustainability solutions development
- Resources
- Innovation
Circularity & resources management
- Resources
- Innovation
Occupational safety & health
- Governance
- People
- Innovation
Employee development
- People
Product safety
- Overview
- Innovation
Truck fleet safety
- People
- Community
Customer satisfaction
- Overview
- Innovation
Operational innovation
- Innovation
AI & digital transformation
- Innovation